Beverly Hills will launch WaterSmart on April 14, a new portal to help customers manage their water consumption and utility billing more efficiently. The new program replaces Water Tracker, the city’s previous water customer portal. WaterSmart is now integrated with Paymentus, allowing customers to pay their bill directly through the WaterSmart platform.
Beginning on April 14, utility customers must go to www.beverlyhills.org/WaterSmart to view and pay utility bills online, including water, stormwater, refuse and sewer charges. In addition, customers can track their water use, set up personalized notifications to monitor usage, and get customized instructions for ongoing water savings. Notifications will include alerts for continuous flow from leaks or running faucets.
Customers with a Beverly Hills account will have access and can log in using their email address and password. Customers without a Beverly Hills account will need to register for the new platform. Detailed instructions on how to sign up are available at www.beverlyhills.org/WaterSmartTips.
City staff is available to assist Monday through Thursday from 7:30 a.m. to 5:30 p.m. and on Friday from 8 a.m. to 5 p.m. Additional help is available by emailing AskBH@beverlyhills.org or calling 310-285-1000.
